Debt collection in Italy

Professional debt collection in Italy, conducted locally

debt collection italy oddcoll

Persistent and result-orientated

“I had a client who wouldn’t pay their bill, so I put the case in Oddcoll’s hands.

The website makes it easy to create a case; they kept me well informed throughout the process, and the cost was low compared with similar companies.

Even though it was a difficult case, they managed to get the client to pay. I’ll definitely use them again in the future.”

Alessio Sassone |
Terranova da Sibari, Italy
Rated 9,3 out of 10 based on 111 reviews on Kiyoh!

Key facts about debt collection in Italy

Factor Information Source
Statute of limitations (ordinary claims) 10 years Art. 2946 Codice Civile
Limitation on transport claims 1 year (18 months if transport starts/ends outside Europe) Art. 2951 Codice Civile
Late payment interest (B2B) ECB rate + 8 percentage points Art. 5, D.Lgs. 231/2002
Fixed recovery fee (B2B) €40 per invoice Art. 6, D.Lgs. 231/2002 (EU Directive 2011/7/EU)
Automatic default (B2B) 30 days after invoice receipt if no due date agreed; interest runs without reminder Art. 4, D.Lgs. 231/2002
Fast-track procedure Decreto ingiuntivo: debtor has 40 days to oppose Art. 633–656 Codice di procedura civile
Court threshold (Giudice di pace) Claims up to €10,000 Art. 7 c.p.c. (Cartabia reform)
Court threshold (Tribunale) Claims above €10,000 Art. 9 c.p.c.
Collection agency authorisation Police licence mandatory Art. 115 TULPS
Currency EUR

Laws & regulations in Italy

Italy's rules on commercial debt recovery come from the Civil Code and EU late payment law. If you're chasing an unpaid invoice, it helps to know your rights, the deadlines you're working with and which procedure actually suits your claim.

Who's allowed to collect debts in Italy?

Debt collection is a licensed activity in Italy. Agencies therefore need a licence issued under Article 115 of the Consolidated Law on Public Security (TULPS), granted by the local police authority (Questura). Lawyers, by contrast, work under rules set by the Italian Bar.

Oddcoll’s Italian partner holds full authorisation, so your claim is handled correctly from the outset.

How long do you have to collect a debt in Italy? (Statute of limitations)

Commercial claims in Italy have a 10-year limitation period under Article 2946 of the Civil Code, one of the longest in Europe.

However, a few claim types are shorter: transport claims expire after one year (18 months if the transport started or ended outside Europe, under Article 2951), and periodic payments like rent or instalments expire after five years (Article 2948).

There’s a useful feature for foreign creditors here, too. Unlike in Germany, a formal written demand for payment (known as costituzione in mora, under Article 2943 of the Civil Code) resets the clock. A registered letter or certified email (PEC) demanding payment restarts the limitation period, so sending an early, well-documented demand letter is worth doing.

Late payment interest and recovery costs you're entitled to

Italy brought in the EU Late Payment Directive through Legislative Decree 231/2002, which gives B2B creditors some automatic protections:

  • Late payment interest applies automatically once the payment term expires; no reminder is needed. The rate is the ECB reference rate plus 8 percentage points (Article 5).
  • Creditors can claim a fixed €40 per overdue invoice to cover collection costs (Article 6).
  • If no due date was agreed, the debtor is automatically in default 30 days after receiving the invoice or the goods and services (Article 4).

The 'decreto ingiuntivo': Italy's fast-track payment order

The decreto ingiuntivo is Italy’s expedited court procedure for claims backed by documentary evidence (Article 633 and onwards of the Code of Civil Procedure). It’s considerably faster and cheaper than a full trial.

Here’s how the process runs:

  1. The creditor submits an application along with written evidence, such as the contract, invoices, delivery documents or PEC correspondence.
  2. A judge reviews the application and issues the payment order without hearing from the debtor, usually within a few weeks.
  3. The debtor then has 40 days either to pay or to file an opposition (opposizione).
  4. If they don’t oppose it, the order becomes final and enforceable (esecutivo).

Where the claim is well-documented, creditors can also ask for provisional enforceability (Article 642 of the Code of Civil Procedure). This lets enforcement start straight away, even before the 40-day window has run out. If the debtor does oppose, the case moves into ordinary civil proceedings.

Which Italian court handles your claim?

Jurisdiction over monetary claims in Italy depends on the amount owed.

The giudice di pace (justice of the peace) deals with claims up to €10,000 and offers a simpler, quicker process. Claims above €10,000 go to the tribunale (ordinary court), where legal representation is required in most cases. As a rule, jurisdiction sits with the court where the debtor has its registered office.

Italy’s civil courts are known for slow timelines, which is exactly why the decreto ingiuntivo and a solid amicable collection phase matter so much before a claim ever reaches trial.

Enforcing a judgment in Italy ('esecuzione forzata')

Once you have an enforceable title, whether that’s a final decreto ingiuntivo or a court judgment, enforcement can begin.

First, the debtor is served with a formal demand to comply (atto di precetto). From there, enforcement runs through the court and a bailiff (ufficiale giudiziario). The main options are:

  • Garnishing bank accounts and receivables held by third parties (pignoramento presso terzi). This is usually the most effective route in practice.
  • Seizing movable assets (pignoramento mobiliare)
  • Enforcement against real property (pignoramento immobiliare), typically reserved for larger claims.

How Italy compares: B2B debt collection across Europe

Country Limitation period B2B late interest Fast-track procedure Typical duration*
Italy Italy 10 years (Art. 2946 CC) ECB + 8% (D.Lgs. 231/2002) Decreto ingiuntivo 4–8 weeks
Germany Germany 3 years (§ 195 BGB) Base rate + 9% (§ 288 II BGB) Mahnverfahren 2–4 weeks
France France 5 years (Art. L110-4 C. com.) Base rate + 10% (Art. L441-10) Injonction de payer 4–8 weeks
Spain Spain 5 years (Art. 1964.2 CC) Base rate + 8% (Ley 3/2004) Proceso monitorio 4–8 weeks
Netherlands Netherlands 5 years (Art. 3:307 BW) Base rate + 8% (Art. 6:119a BW) Betalingsbevel 2–4 weeks
Sweden Sweden 10 years (Preskriptionslagen) Reference rate + 8% (Räntelagen 6 §) Betalningsföreläggande 2–4 weeks

* Amicable phase only. Legal proceedings add 1–6 months depending on debtor response and court scheduling.

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10 years
— ordinary limitation period for commercial claims in Italy, one of the longest in Europe
Art. 2946 Codice Civile
€40
— the fixed minimum compensation for recovery costs when a B2B invoice is overdue
Art. 6, D.Lgs. 231/2002
40 days
— the debtor's window to oppose a 'decreto ingiuntivo' before it becomes enforceable
Art. 641 c.p.c.
43.4%
— the number of Italian companies that paid their invoices on time in Q4 2025
CRIBIS Payments Study 2026
25%
of business bankruptcies in the EU are caused by late payments
European Commission
ECB + 8%
— statutory late payment interest on B2B invoices in Italy
D.Lgs. 231/2002

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Regional expert in Italy

Insider perspective from our local debt collection partner

Regional expert in Italy

Our local partner has handled commercial debt recovery in Italy for many years. Here are their key insights for foreign creditors.

First contact

"In Italy, a demand sent by certified email (PEC) carries real legal weight. Every registered Italian company has to have a PEC address, so a demand delivered this way proves receipt and interrupts the limitation period. It shows the debtor straight away that the creditor understands how things work in Italy."

Timing

"Foreign creditors sometimes relax because Italy's limitation period is ten years. That's a mistake. Evidence goes stale, debtors restructure or disappear, and recovery rates drop off sharply after the first year. The legal deadline is generous. The practical one isn't."

Decreto ingiuntivo

"For well-documented claims, the 'decreto ingiuntivo' is a powerful tool that foreign creditors tend to underestimate. With solid invoices and delivery records, we can often get a provisionally enforceable order, and that changes the whole negotiation with the debtor."

Cultural approach

"Personal relationships and dialogue matter a lot in Italian business culture. A rigid, threatening first letter often backfires. We combine firm deadlines with a genuine willingness to talk through payment plans — and that combination gets more money back, faster."

Documentation

"Before escalating a case in Italy, gather the signed contract or order confirmation, invoices, transport documents and any PEC or email correspondence. Italian judges decide the 'decreto ingiuntivo' on paper alone, so the quality of the file decides the outcome."

Frequently asked questions about debt collection in Italy

Debt collection in Italy normally begins with an out-of-court, or amicable, recovery process. The creditor sends a formal demand for payment, preferably by certified email (PEC) or registered post, giving the debtor a deadline to pay.

If the debtor doesn’t pay, a well-documented claim can proceed to a decreto ingiuntivo, Italy’s payment order procedure. If claims are disputed, it may instead require ordinary civil proceedings.

Oddcoll simplifies debt collection in Italy by connecting you with a handpicked local collection partner. Our Italian specialist handles the amicable recovery process in Italian, including formal payment demands, telephone contact and negotiations over payment plans, where necessary.

Local knowledge of Italian law, language and business culture helps resolve claims efficiently and can often avoid costly litigation.

An amicable debt collection case in Italy typically runs for up to 90 days. During this period, the local collection specialist sends payment demands and follows up with the debtor at regular intervals. If the debtor cooperates, payment can sometimes be recovered within a few weeks.

If court action is required, an unopposed decreto ingiuntivo can generally result in an enforceable title within around two to four months, including the 40-day period available to the debtor to oppose the order.

If the debtor contests the payment order, the case can proceed to ordinary civil litigation, which may take considerably longer. This is why an effective amicable debt collection process is important when recovering debts in Italy.

Oddcoll offers no win, no fee debt collection in Italy for the amicable recovery phase. You pay a commission only on money that is successfully recovered.

If legal action is necessary, Oddcoll recommends the appropriate next step and provides a cost estimate before proceeding. You can then decide whether court action is worthwhile based on the size and strength of your claim.

The court costs for a decreto ingiuntivo depend on the value of the claim and include the applicable contributo unificato.

The ordinary limitation period for civil claims in Italy is 10 years under Article 2946 of the Italian Civil Code. However, shorter limitation periods apply to certain types of claims. For example, transport claims are generally subject to a one-year limitation period, extended to 18 months where the transport begins or ends outside Europe. Periodic payments can also be subject to a five-year limitation period.

A formal written demand for payment can interrupt the limitation period and cause a new limitation period to begin. Therefore, a properly served payment demand can play an important role in managing the limitation period for an Italian debt.

Because limitation rules vary according to the type of claim, creditors should establish the applicable deadline before beginning debt recovery proceedings.

A decreto ingiuntivo is an Italian court payment order used to recover debts supported by written evidence. To submit an application, the creditor must provide the supporting documents to the competent court. If the legal requirements are met, the judge can issue the payment order without first hearing the debtor.

The debtor normally has 40 days to pay or oppose the order. If no opposition is filed, the order can become enforceable.

The procedure is particularly useful for undisputed, well-documented B2B debts. Where the evidence is sufficiently strong, the creditor may also be able to request provisional enforceability.

If the debtor files an opposition, the decreto ingiuntivo procedure can move into ordinary civil proceedings. The creditor and debtor then have the opportunity to present their evidence and arguments before the competent court.

This process is generally slower and more expensive than amicable debt recovery. The strength of the documentation is therefore an important factor when deciding whether to pursue litigation.

Before recommending legal action, Oddcoll’s local Italian partner can assess the claim, the available evidence and the debtor’s position.

Italian debt collection normally starts with a formal demand for payment, known as a costituzione in mora. The demand is typically sent by PEC or registered post to provide evidence that it was received.

The letter sets out the outstanding amount, the basis of the claim, applicable interest and a deadline for payment. Professional debt collectors then follow up with telephone contact and further communication where appropriate.

For international creditors, having a local Italian specialist communicate with the debtor in Italian can make the recovery process more effective. Local knowledge also helps the collector understand Italian business practices and negotiate with the debtor appropriately.

International creditors have several options for recovering debts from Italian companies and individuals. For eligible cross-border claims within the EU, procedures such as the European Order for Payment and the European Small Claims Procedure can provide routes to obtaining an enforceable decision.

For many creditors, however, starting with local amicable debt collection is the most practical approach. An Italian specialist can communicate directly with the debtor, send formal demands in Italian and negotiate payment without immediately resorting to court proceedings.

Oddcoll gives international creditors access to a handpicked local debt collection partner in Italy through a single platform, making cross-border debt recovery easier to manage.

An unpaid invoice is generally enough to start the amicable debt collection process in Italy. Providing additional documentation can help the collection specialist understand and assess the claim.

For a decreto ingiuntivo, written evidence is particularly important. Depending on the claim, this may include the contract or order confirmation, unpaid invoices, delivery or transport documents, correspondence and evidence that the goods or services were provided.

Because Italian payment order proceedings rely heavily on documentary evidence, providing a complete file can help determine the most appropriate recovery strategy and reduce delays.

Professional debt recovery can significantly improve the chances of recovering an unpaid B2B debt in Italy, particularly when the claim is pursued promptly and supported by clear documentation.

Italian payment practices can involve relatively long payment periods, making early action important. A local debt collection specialist can contact the debtor in Italian, understand the circumstances behind the non-payment and negotiate a solution where appropriate.

Oddcoll works with handpicked local partners who understand Italian debt collection procedures, business culture and negotiation practices. This local approach can help creditors recover outstanding invoices efficiently while avoiding unnecessary legal costs.

Oddcoll helps you all the way​

How debt collection in Italy works

1. Upload your invoice

Create an account and upload your invoice via the platform, API or CSV – easily and in seconds.

2. Local experts take over

Our hand-picked partners in Italy handle the collection with effective measures, including demand letters, calls and legal steps.

3. Get paid

Once the payment is completed, the money is sent directly to you – quickly, securely and without hassle.

Debt recovery in Italy: Local experts, faster results

Chasing an unpaid invoice in Italy? The most reliable way to recover what you’re owed is to work with a debt collection agency that operates locally.

Oddcoll gives you exactly that. Our specialists know Italian debt collection law inside out and deal with your debtor directly in Italian, which speeds things up and gets better results than a foreign-language letter ever could.

Getting started with Oddcoll is quick, and you can have your case moving in Italy within minutes.

Debt collection in Rome, Milan and the rest of Italy

Italy’s legal and business landscape rewards local knowledge, and that’s true whether your debtor is based in Milan, Rome, Turin, Bologna or anywhere else in the country.

For Italy specifically, we:

  • Partner exclusively with a trusted local Italian agency
  • Focus on commercial debt collection rather than consumer debt
  • Give you full visibility of your case through our online platform

Why Oddcoll is the right partner for B2B debt collection

Oddcoll specialises in international debt collection for companies selling across borders. We work with a carefully selected network of debt collection agencies and law firms around the world, so every case lands with professionals who know the local rules.

Here’s what we focus on:

  • Recovering your money quickly
  • Keeping you informed throughout the process
  • Protecting your relationship with the customer
  • Safeguarding your company’s reputation

While we deal with the ins and outs of claiming your unpaid invoices, you can get on with running your business.

How our Italian debt collection partner helps you get paid

Recovering a debt in Italy from abroad isn’t easy. Between the language barrier, certified email requirements (PEC), and a court system that favours local expertise, it’s a lot for a foreign business to navigate alone.

Oddcoll removes that difficulty by connecting you straight to an authorised Italian agency that handles your case on the ground. Our handpicked partner handles the recovery process from start to finish, keeping things clear and straightforward at every stage.

Here’s how it works:

  1. Upload your claim to our platform.
  2. Our Italian partner starts the recovery process straight away.
  3. Your claim is treated as a domestic Italian case, which means better results and a faster resolution.

Start your Italian debt collection journey today!

Recovering money from an Italian customer doesn’t have to be a headache. Upload your unpaid invoice through our platform and our local partner will get to work immediately.

If you’d like to talk through your case first, get in touch with our team and we’ll take it from there.

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