Debt collection in Portugal

Professional debt collection in Portugal

Expert debt collection in Portugal, conducted locally

Risk-free. Pay only upon success
9,5 % in commission
19,5 % in commission
Debt collection conducted locally in Portugal

It’s been a pleasure to work with Oddcoll! Very professional and attentive to each case at hand. Would highly recommend.

Catarina |
Barcelos, Portugal
Rated 9,3 out of 10 based on 111 reviews on Kiyoh!

Professional debt collection in Portugal

Are you struggling with unpaid invoices or a Portuguese customer who hasn’t paid? Oddcoll can help with debt collection in Portugal—quickly, efficiently, and with minimal hassle. Continue reading to discover how we make it easy.

A modern approach to international debt collection

Companies selling abroad often know how difficult and time-consuming it can be when foreign customers fail to pay. When your business is outside Portugal, you often have little leverage to recover what you’re owed.

At Oddcoll, we offer a modern solution through our international debt collection platform, which connects you with the best local debt collection agency in Portugal and law firms. Here’s how it works:

  • Your case in Portugal is managed by a local Portuguese law firm.
  • You only need to create an account and upload your invoice.
  • Our platform handles the rest, keeping the process simple and transparent.

This approach ensures you get professional support without having to navigate foreign legal systems yourself.


The Portuguese legal process for unpaid B2B invoices

Portugal uses a fast-track payment order system called the injunção (governed by Decree-Law 269/98), which allows creditors to obtain an enforceable title without full litigation — typically within 3 months when the claim is uncontested and fully documented. The process is conducted entirely digitally.

For B2B debts, Portuguese commercial law (Decree-Law 62/2013, implementing EU Directive 2011/7/EU) provides automatic late payment interest at ECB rate + 8 percentage points, plus a fixed EUR 40 minimum compensation per invoice — no prior demand required. Standard B2B payment terms in Portugal are 30 days.

If the injunção is contested or the debt exceeds €15,000, the case moves to a regular lawsuit (Ação Declarativa). Oddcoll’s local partner handles all court filings in Portuguese on your behalf.


Our debt collection agency in Portugal

When it comes to debt collection in Lisbon, Porto, or anywhere else in Portugal, local expertise is crucial. Portuguese debt collectors are familiar with national laws and possess the necessary tools to recover outstanding payments efficiently.

Oddcoll partners with Indebt, a trusted local law firm specializing in:

By working with local experts, you maximize your chances of successful debt recovery while staying compliant with Portuguese regulations.


Judicial debt collection in Portugal

If you need to pursue judicial debt collection in Portugal, our local partner can guide you through the legal process and help recover what you’re owed.

Where to sue a Portuguese debtor depends on the type of debtor:

  • For natural persons, file in the court of the debtor’s domicile. If the debtor’s domicile is unknown, you can file in the court of your own domicile.
  • For companies, file in the court where the company’s registered office is located.

All court proceedings in Portugal are conducted in the Portuguese language. This means:

  • Documents in other languages must be translated.
  • An interpreter may be required if a non-Portuguese speaker is involved.

Order for payment in Portugal

An order for payment is a streamlined legal process designed for debt collection in Portugal. It simplifies and speeds up less complicated disputes while reducing costs. This procedure is particularly effective for claims that the debtor does not contest.

If the debtor does not challenge the claim, the court can issue an enforcement order (título executivo), which:

  • Serves as legal proof of your claim
  • Can be used in enforcement proceedings against the debtor

Criteria for using the order for payment

The order for payment procedure in Portugal applies in the following situations:

  • Maximum contract claims: €15,000
  • No upper limit for claims arising from commercial transactions

How the procedure works

  • The National Office for Payment Orders (Balcão Nacional de Injunções) in Porto handles all payment orders.
  • Creditors submit a statement of facts supporting their claim; no evidence is required at this stage.
  • The debtor has 15 days to respond.
    • If the debtor contests, the case moves to ordinary court procedures.
    • If there is no challenge, the court issues a judgment.

This procedure streamlines debt collection in Portugal, providing creditors with a clear path to enforce their claims.

That said, using this procedure is optional. Creditors may also pursue standard court procedures, but the order for payment is often faster and more efficient for judicial debt collection cases in Portugal.


Recovery of a Portuguese debt through enforcement

An enforcement procedure is a legal process where an administrative body helps ensure a debtor fulfills an obligation established by a judgment. For debt collection in Portugal, this means Portuguese authorities assist you in recovering your claim.

The key requirement is a judgment confirming the debt, known as a título executivo, which must be obtained through legal proceedings against the debtor.

How enforcement proceedings work

Enforcement proceedings in Portugal can be initiated for several reasons:

  • Delivery of a specific object by the debtor
  • Performance or non-performance of a specific act
  • Payment of a specific sum of money (the most common reason for debt collection cases)

In most debt collection cases in Portugal, the goal is to compel the debtor to pay the amount owed. Enforcement is handled by the courts in coordination with enforcement agents, ensuring legal compliance and proper execution.


Get back what you’re owed now!

Oddcoll makes debt collection in Porto, Lisbon, and across Portugal simple and efficient.

If you have questions about debt collection in Portugal or how to start your case, our team is ready to help. Don’t hesitate to contact us today!

Frequently asked questions about debt collection in Portugal

We manage all out-of-court collections on a No Cure No Pay basis, including in Portugal. We charge 9.5% commission. Our goal is to recover the full principal amount, along with any applicable interest and costs. Should you choose to pursue legal action, we switch to an hourly or fixed fee arrangement. There are no hidden charges, and we will always consult you before taking any further steps.

We issue a formal demand in Portuguese and follow up via phone/email to secure voluntary payment. This culturally appropriate, respectful approach resolves many B2B claims without litigation and preserves commercial ties. Oddcoll’s Portuguese partner handles outreach locally.

Invoices, contract/PO, delivery or service proofs, prior reminders, and any credit-notes or dispute records. The clearer your file, the faster we can negotiate a firm commitment.

Often yes in B2B, subject to your contract and specifics. We assert them where enforceable and use them as leverage in amicable negotiation to accelerate payment.

Simple cases may resolve within a few weeks. For more complex or disputed matters, timelines extend. We keep momentum through scheduled reminders, calls, and realistic payment proposals.

Your local Oddcoll partner will outline litigation paths and expected costs, so you can choose the most rational route based on claim size, evidence strength, and the debtor’s solvency signals.

Local language, business culture, and legal nuance matter. Oddcoll has handpicked a top-performing Portuguese debt collection agency that run more, and more effective, pre-legal actions, typically improving recovery rates vs. generic networks.

Create an account on our webiste, upload your documents, and we’ll start the amicable process right away. You’ll have transparent tracking across all your international claims in one place.

How Debt collection in Portugal works

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How debt collection in Portugal works

1. Upload your invoice

Create an account and upload your invoice via the platform, API or CSV – easily and in seconds.

2. Local experts take over

Our hand-picked partners in the Portugal handle the collection with effective measures, including demand letters, calls and legal steps.

3. Get paid

Once the payment is completed, the money is sent directly to you – quickly, securely and without hassle.

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