{"id":951,"date":"2018-08-19T20:32:36","date_gmt":"2018-08-19T18:32:36","guid":{"rendered":"https:\/\/oddcoll.com\/uncategorized\/https-oddcoll-com-news-and-publications-when-an-invoice-against-a-foreign-customer-is-overdue-an-action-list\/"},"modified":"2025-08-22T12:38:38","modified_gmt":"2025-08-22T10:38:38","slug":"atunci-cand-o-factura-pentru-un-client-strain-este-scadenta-o-lista-de-actiuni","status":"publish","type":"post","link":"https:\/\/oddcoll.com\/ro\/news-and-publications\/when-an-invoice-against-a-foreign-customer-is-overdue-an-action-list\/","title":{"rendered":"How to Collect Past Due Invoices Step by Step [2025]"},"content":{"rendered":"<h2>Ghid pas cu pas pentru \u00eencasarea facturilor scadente<\/h2>\n<p>\u00cen primul r\u00e2nd, acestea sunt m\u0103suri pe care le pute\u021bi lua singur atunci c\u00e2nd factura devine scadent\u0103. (Dac\u0103 dori\u021bi s\u0103 \u00eencerca\u021bi s\u0103 v\u0103 recupera\u021bi singur crean\u021ba \u00eenainte de a solicita ajutor profesional).<\/p>\n<p>Ac\u021biona\u021bi imediat ce factura str\u0103in\u0103 este scadent\u0103! \u00cencepe\u021bi cu un ton prietenos \u0219i avansa\u021bi spre un ton mai \"amenin\u021b\u0103tor\"!<\/p>\n<h2>Pasul 1. Memento de plat\u0103<\/h2>\n<ul>\n<li>Emite\u021bi maximum dou\u0103 memento-uri. (Pentru a nu submina seriozitatea).<\/li>\n<li>Nu scrie\u021bi niciodat\u0103 \"primul memento\" (sau ceva similar). Acest lucru arat\u0103 clar c\u0103 vor exista \u0219i altele.<\/li>\n<li>Preciza\u021bi \u00een mod clar c\u0103 neplata are drept consecin\u021b\u0103 ini\u021bierea unor m\u0103suri escaladate.<\/li>\n<li>Pute\u021bi \u00eencepe cu o \"aten\u021bionare prietenoas\u0103\", care s\u0103 fie bl\u00e2nd\u0103 \u0219i prietenoas\u0103 \u0219i pute\u021bi continua cu o \"notificare de neplat\u0103\" mai formal\u0103.<\/li>\n<\/ul>\n<h2>Pasul 2 Urm\u0103ri\u021bi cu un memento telefonic<\/h2>\n<ul>\n<li>Concentra\u021bi-v\u0103 exclusiv pe solu\u021bionarea cererii de desp\u0103gubire. (Nu discuta\u021bi alte aspecte \u00een cadrul acestei conversa\u021bii)<\/li>\n<li>Consulta\u021bi direct <a href=\"https:\/\/oddcoll.com\/ro\/stiri-si-publicatii\/strategii-de-colectare-a-datoriilor\/plati-restante-6-strategii-profesionale-eficiente-pentru-solicitarea\/\">plat\u0103 \u00eent\u00e2rziat\u0103<\/a> \u0219i \u00eentreba\u021bi despre motivul pentru <a href=\"https:\/\/oddcoll.com\/ro\/stiri-si-publicatii\/strategii-de-colectare-a-datoriilor\/plati-restante-6-strategii-profesionale-eficiente-pentru-solicitarea\/\">plat\u0103 \u00eent\u00e2rziat\u0103<\/a>.<\/li>\n<li>\u00centreba\u021bi c\u00e2nd va efectua clientul plata. Insista\u021bi asupra unui r\u0103spuns concret.<\/li>\n<li>Urm\u0103ri\u021bi \u00eentotdeauna eventualele acorduri\/promisiuni (at\u00e2t pentru pl\u0103\u021bi integrale, c\u00e2t \u0219i pentru planuri de plat\u0103 e\u0219alonat\u0103) prin e-mail sau prin po\u0219t\u0103, ca documenta\u021bie privind ac\u021biunile ulterioare, \u00een cazul \u00een care debitorul nu \u00ee\u0219i \u00eendepline\u0219te obliga\u021bia.<\/li>\n<\/ul>\n<p>Odat\u0103 ce a\u021bi ac\u021bionat cu promptitudine \u00eempotriva clientului dumneavoastr\u0103, acesta v\u0103 va pl\u0103ti, sper\u0103m, sau cel pu\u021bin v\u0103 va oferi o explica\u021bie pentru motivul pentru care plata este \u00eent\u00e2rziat\u0103.<\/p>\n<p>A\u0219adar, cum ar trebui s\u0103 reac\u021biona\u021bi la r\u0103spunsurile diferite ale clientului dumneavoastr\u0103?<\/p>\n<p>Neplata poate fi \u00eentotdeauna atribuit\u0103 unuia dintre aceste trei motive: clientul dumneavoastr\u0103 uit\u0103 s\u0103 pl\u0103teasc\u0103, nu poate pl\u0103ti sau refuz\u0103 s\u0103 pl\u0103teasc\u0103.<\/p>\n<p><strong>A. Uita\u021bi s\u0103 pl\u0103ti\u021bi;<\/strong><br \/>\nEvident, dori\u021bi s\u0103 oferi\u021bi debitorului o \u0219ans\u0103 de a pl\u0103ti.<\/p>\n<p><strong>B. Nu poate pl\u0103ti;<\/strong><br \/>\nPute\u021bi lua \u00een considerare un plan de plat\u0103 \u00een rate sau pute\u021bi oferi un pre\u021b redus \u00een cazul unei pl\u0103\u021bi instantanee sau pute\u021bi trimite cazul direct unui recuperator de crean\u021be pentru a v\u0103 asigura c\u0103 cererea dvs. este considerat\u0103 prioritar\u0103 de c\u0103tre clientul dvs. (Crean\u021bele transfrontaliere tind s\u0103 nu fie prioritizate de companii atunci c\u00e2nd se confrunt\u0103 cu probleme de lichiditate).<\/p>\n<p><strong>C. Refuz\u0103 s\u0103 pl\u0103teasc\u0103;<\/strong><br \/>\nDac\u0103 debitorul contest\u0103 crean\u021ba - Este posibil s\u0103 dori\u021bi s\u0103 ini\u021bia\u021bi imediat ac\u021biuni \u00een justi\u021bie.<\/p>\n<p>Dac\u0103 debitorul ignor\u0103 pur \u0219i simplu s\u0103 pl\u0103teasc\u0103 f\u0103r\u0103 s\u0103 precizeze motivul - trebuie s\u0103 trimite\u021bi cazul unui colector de crean\u021be pentru a pune presiune pe debitor.<\/p>\n<p>Deci, ce se \u00eent\u00e2mpl\u0103 dac\u0103, \u00een ciuda eforturilor dumneavoastr\u0103, debitorul tot nu pl\u0103te\u0219te.<\/p>\n<p>Atunci este timpul s\u0103 angaja\u021bi ajutor profesional!<\/p>\n<h2>Angajarea unei p\u0103r\u021bi ter\u021be.<\/h2>\n<h3>O agen\u021bie de colectare a datoriilor sau o firm\u0103 de avocatur\u0103?<\/h3>\n<p>At\u00e2t firmele de avocatur\u0103, c\u00e2t \u0219i societ\u0103\u021bile de recuperare a crean\u021belor v\u0103 pot ajuta s\u0103 colecta\u021bi crean\u021be necontestate.<\/p>\n<p>Utiliz\u0103rile uzuale difer\u0103 de la \u021bar\u0103 la \u021bar\u0103, ceea ce face dificil\u0103 furnizarea unui r\u0103spuns uniform la \u00eentrebare.<\/p>\n<p>\u00cen general, \u00een cazul \u00een care debitorul contest\u0103 obliga\u021bia sa de plat\u0103, ar trebui solicitat\u0103 asisten\u021b\u0103 juridic\u0103.<\/p>\n<h3>\u00cen propria \u021bar\u0103 sau \u00een \u021bara debitorului?<\/h3>\n<p>Asigura\u021bi-v\u0103 c\u0103 profesionistul pe care \u00eel alege\u021bi asigur\u0103 acoperire local\u0103 \u00een aceea\u0219i \u021bar\u0103 \u00een care se afl\u0103 debitorul.<\/p>\n<p>Activit\u0103\u021bile de recuperare sunt reglementate la nivel na\u021bional pentru a proteja debitorii de companiile f\u0103r\u0103 scrupule \u0219i de practicile interzise. Autoriza\u021bia este aproape \u00eentotdeauna necesar\u0103 pentru a efectua recuperarea datoriilor.<\/p>\n<p>\u00cen consecin\u021b\u0103, unui colector de crean\u021be ter\u021b nu i se permite aproape niciodat\u0103 s\u0103 desf\u0103\u0219oare activit\u0103\u021bi de colectare \u00een str\u0103in\u0103tate \u0219i, de asemenea, trebuie s\u0103 desemneze un profesionist local pentru aceast\u0103 sarcin\u0103.<\/p>\n<p>Un colector de crean\u021be cu acoperire local\u0103 colecteaz\u0103 crean\u021ba mult mai eficient datorit\u0103 cuno\u0219tin\u021belor sale privind legile procedurale locale, practicile de recuperare etc.<\/p>","protected":false},"excerpt":{"rendered":"<p>Step-by-Step Guide to Collecting Overdue Invoices Firstly, these are actions you can take yourself when the invoice falls due. (If you want to try to collect the claim yourself before seeking professional help.) Act as soon the foreign invoice is due! Start out friendly and progress towards a more \u201cthreatening\u201d tone! Step 1. Payment Reminder [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1354,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[37,1],"tags":[],"class_list":["post-951","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-debt-collection-strategies","category-news-and-publications"],"acf":[],"_links":{"self":[{"href":"https:\/\/oddcoll.com\/ro\/wp-json\/wp\/v2\/posts\/951","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oddcoll.com\/ro\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/oddcoll.com\/ro\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/oddcoll.com\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/oddcoll.com\/ro\/wp-json\/wp\/v2\/comments?post=951"}],"version-history":[{"count":0,"href":"https:\/\/oddcoll.com\/ro\/wp-json\/wp\/v2\/posts\/951\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/oddcoll.com\/ro\/wp-json\/wp\/v2\/media\/1354"}],"wp:attachment":[{"href":"https:\/\/oddcoll.com\/ro\/wp-json\/wp\/v2\/media?parent=951"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/oddcoll.com\/ro\/wp-json\/wp\/v2\/categories?post=951"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/oddcoll.com\/ro\/wp-json\/wp\/v2\/tags?post=951"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}